One Million Unhappy Amazon Shoppers
Amazon shoppers left nearly one million negative seller reviews in the last thirty days. More than twice the usual amount. In the U.S., 13% of customers had a negative buying experience, up from 5% a year ago.
Private Label Sellers Slowed Down by the Pandemic
Issues affecting global supply chains and Amazon's warehouses have considerably reduced the number of new products launched on the site. For example, the number of new best-sellers in the headphones category shrank from nearly 200 a month to less than 20 during the last thirty days. The volatility of the best-sellers list is an indicator of the health of the private label sellers industry.
Amazon Is Not Going to Rescue Fashion
Amazon, along with Vogue and Council of Fashion Designers of America (CFDA), launched a new storefront called “Common Threads: Vogue x Amazon Fashion.” The storefront features two dozen brands. However, it has little else going for it.
Walmart Marketplace Is Outperforming Amazon, eBay
Sales on Walmart marketplace increased more than on its main rivals Amazon and eBay. The marketplace, which provides over 90% of the assortment on the website, is surging, driven by the significant increase in the number of shoppers on Walmart.
Amazon Recovers From Essentials-Only
Amazon has opened its warehouses to all items and reintroduced shopping functionality like deals and recommendations. Fast shipping for non-essentials is back, too, crucially.
Amazon Sales Up 24%, Fastest Growth in Four Years
Amazon's online sales soared 24% in the first quarter, the fastest pace in four years. Amazon's first-party sales - not the total GMV, including the marketplace, but only sales where Amazon is the retailer - increased at more than twice the rate compared to Q1 2019, despite only part of the quarter affected by the pandemic.
Chinese Sellers on Amazon Losing Ground
Share of top Amazon sellers by China-based businesses has been shrinking because of disruption to manufacturing, freight, and warehousing, as well as consumers prioritizing essentials.
Etsy Sees Record Sales During the Pandemic
Sales on Etsy have nearly doubled in April compared to last year, and are more than 25% higher than sales during its previous record month - December 2019. During the pandemic, Etsy is breaking records in sales and new sellers joining the marketplace.
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