Amazon vowed to crack down on coronavirus profiteering. Some sellers have figured out loopholes.
Just as the coronavirus pandemic is exposing cracks in society — everything from sick leave for gig workers to Internet inequality for digital learning — it’s also highlighting the shortcomings of Amazon’s limited vetting of sellers on its platform, said Juozas Kaziukėnas, chief executive of the e-commerce research firm Marketplace Pulse. The company requires sellers to submit business documents, among other items, to get on the platform. But the ability to obtain those can vary by country, and that’s allowed some dubious international sellers on Amazon’s U.S. e-commerce site, Kaziukėnas said.
“The coronavirus has resurfaced a bunch of issues we’ve seen about Amazon in the last several years,” Kaziukėnas said.