Amazon

One Million Unhappy Amazon Shoppers

One Million Unhappy Amazon Shoppers

Amazon shoppers left nearly one million negative seller reviews in the last thirty days. More than twice the usual amount. In the U.S., 13% of customers had a negative buying experience, up from 5% a year ago.

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Private Label Sellers Slowed Down by the Pandemic

Private Label Sellers Slowed Down by the Pandemic

Issues affecting global supply chains and Amazon's warehouses have considerably reduced the number of new products launched on the site. For example, the number of new best-sellers in the headphones category shrank from nearly 200 a month to less than 20 during the last thirty days. The volatility of the best-sellers list is an indicator of the health of the private label sellers industry.

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Amazon Is Not Going to Rescue Fashion

Amazon Is Not Going to Rescue Fashion

Amazon, along with Vogue and Council of Fashion Designers of America (CFDA), launched a new storefront called “Common Threads: Vogue x Amazon Fashion.” The storefront features two dozen brands. However, it has little else going for it.

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Amazon Recovers From Essentials-Only

Amazon Recovers From Essentials-Only

Amazon has opened its warehouses to all items and reintroduced shopping functionality like deals and recommendations. Fast shipping for non-essentials is back, too, crucially.

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Amazon Sales Up 24%, Fastest Growth in Four Years

Amazon Sales Up 24%, Fastest Growth in Four Years

Amazon's online sales soared 24% in the first quarter, the fastest pace in four years. Amazon's first-party sales - not the total GMV, including the marketplace, but only sales where Amazon is the retailer - increased at more than twice the rate compared to Q1 2019, despite only part of the quarter affected by the pandemic.

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Chinese Sellers on Amazon Losing Ground

Chinese Sellers on Amazon Losing Ground

Share of top Amazon sellers by China-based businesses has been shrinking because of disruption to manufacturing, freight, and warehousing, as well as consumers prioritizing essentials.

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AmazonBasics Best-Sellers Double in Two Years

AmazonBasics Best-Sellers Double in Two Years

The number of AmazonBasics best-sellers has more than doubled in two years - from 660 in April 2018 to surpassing 1,300 this April. For the past twelve months, it has been growing at a steady 47% year-over-year. Amazon continues to launch new products, validate demand for them, and stop selling those that fail to attract customers.

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Amazon Sellers Using FBA Are Running Out of Stock

Amazon Sellers Using FBA Are Running Out of Stock

Amazon's decision in March to temporarily stop accepting shipments of non-essential goods to its warehouses has resulted in dwindling Prime supply as sellers run out of stock of items stored in FBA. Less than 80% of the top Amazon sellers offer Prime shipping for more than half of their assortment, down from 87% a few months ago.

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Sellers Are Not Diversifying As Amazon Struggles

Sellers Are Not Diversifying As Amazon Struggles

Competing marketplaces are not seeing a significant acceleration in new sellers as Amazon's fulfillment struggles caused sellers to reevaluate their dependence on the Fulfillment by Amazon (FBA) service. One month after Amazon started prioritizing the stocking of essentials and high-demand items in its warehouses, making many sellers that used the FBA service to look for other warehousing providers, it didn't drive sellers to look for alternative marketplaces.

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Amazon Is Trying to Get Shoppers to Buy Less

Amazon Is Trying to Get Shoppers to Buy Less

Amazon has removed the deals page and product recommendations from its homepage, eliminated the frequently bought together list for each product and is no longer accepting new discount coupons from brands. The company has implemented these changes over the past thirty days to achieve something it never did before - to reduce shopping on Amazon.

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